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Centrus AI

Transform Field Services with AI

Centrus AI transforms how field service companies manage jobs, empower engineers, and win customers, all through one intelligent, secure platform.

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Why Centrus AI

Purpose-built for Field Services

Let your talented team focus on strategy, not admin. Centrus AI unifies business knowledge, so you can drive business growth.

Software integrations

Deep integration with job management systems like BigChange, Joblogic and ServiceTitan.

Mobile accessibility

Mobile-first for engineers with WhatsApp access. Message Centrus from anywhere.

Engineer task handling

AI-powered quoting, purchase orders, and compliance

Total client insight

Engineers walk into every job informed, with the complete story at their fingertips.

Role-based access

Respond to client questions on the spot. No more delays or follow-up emails.

Proven ROI

Let your experts focus on high-impact work, with no interruptions as everyone can just ask Centrus.

Modern architecture background
Real Results

Nirvana Group

Case study

QUOTE

Jobs move faster, quotes go out the same day, and the team isn't waiting on me. I can actually take time off without coming back to 30 missed calls.

Daniel DwyerGroup Chief Operating Officer, Nirvana Group

First time fix rate

We increased first time fix rate from 68% to 85%. A difference of 17%.

Quote turnaround

We reduced the time it took to provide a quote from from 2-3 days to the same day.

Emergency jobs

We increased the win rate on emergency/reactive quotes by 30%.

Office calls

We reduced the number of office calls by 200 per month.

Revenue growth

We delivered an estimation of £285k–£470k in annual added value.

Easy Setup

How Centrus AI works

Get started in minutes with our seamless setup process. Transform your business workflows quickly and start working smarter with AI right away.

Connect your systems

Seamlessly integrate with your systems and software, so Centrus knows everything you need it to.

  • Job management integrations; BigChange, Joblogic, etc.
  • Cloud Storage
  • Email Account
  • Online Calendar

Train your AI

Tailor Centrus further by uploading documents, forwarding it emails, and uploading transcripts. Get instant access to:

  • SOPs
  • Pricing frameworks
  • Technical manuals
  • Client profiles

Deploy everywhere

There are 2 main access points, either in the Centrus web app, or WhatsApp. This suits both office staff and engineers in the field.

  • Empower engineers in the field via WhatsApp
  • Support office staff with a web app

Scale expertise

Every team member gets 24/7 access to your company's best knowledge and processes. Work with us to customise your AI package further for more gains.

  • Scalable
  • Customisable
  • Made for all teams
Interactive Demo

Instant answers for your teams

See how Centrus AI helps your team find information instantly, without endless searching.

Client site access procedures
contracts
Industry Pain Points

Solving Field Services' biggest challenges

A single conversational interface for all your operational knowledge, available anywhere, anytime.

1

Knowledge trapped in heads, not systems

Centrus is an interactive knowledge base that tells you anything your business has trained it on. From decision making, approvals, rulebooks, notes and much more.

2

Manual admin slowing down both office and field-based staff

Centrus offers engineers real-time job and schedule management, allowing self-service for POs, job details, site access and automated worksheet creation.

3

Data scattered across emails, PDFs, and spreadsheets

Centrus is a holistic knowledge base that breaks down information silos between teams, departments and individuals. Forward Centrus your emails, integrate with your software, and link to shared drives.

4

Inconsistent quoting, compliance, and service delivery

Centrus offers a powerful quoting tool with client-specific rules and surge pricing that has become a Field Services game-changer. Get instant quote options, with suggestions to use auto-approved quotes.

5

New starters take months to onboard, train and become independant.

With instant access to policies, compliance, decision making techniques and much more, new joiners can start their position with confidence.

Timeline background
Your Centrus Journey

Your first 28 days with Centrus

Forget year-long software rollouts. Centrus AI gets your team working smarter, faster, and more securely in less than a month.

Day 1

Kick off & instant value

Starting with a personalised onboarding experience, we help quickly map out your priorities, pain points, and unique workflows. Get value from day one as your team gains access to a secure, centralised AI platform, ready to answer.

  • Complimentary AI strategy session tailored to your business goals
  • Rapid platform setup: no technical expertise required
  • Upload key documents (SOPs, pricing, job sheets, manuals)
  • Invite your first team members to collaborate and explore
  • Live walkthrough for engineers and office staff
Day 7

Customisation & integration

Now with foundations in place, you can expand Centrus AI across your business. Early feedback from your team ensures everything is tailored to your real-world needs, setting the stage for rapid adoption and operational wins.

  • Configure permissions and access controls for every role
  • Integrate with job management and communication systems
  • Customise branding and workflows to match your processes
  • Collect and address early feedback from field and office teams
Day 28

Measurable impact & full adoption

With Centrus at your fingertips, you'll track adoption, celebrate early wins, and share success stories that demonstrate real ROI. Our team continues to support you with ongoing optimisation and expert guidance.

  • Monitor usage analytics and adoption rates
  • Capture and share quick wins (e.g., faster quotes, fewer office calls, improved first-time-fix rates)
  • Build your internal case study with tangible results
  • Access ongoing support, prompt refinements, and quarterly reviews
Seamless Integrations

Connect with your essential tools

Maximise your AI-powered productivity gains with integrations that compliment your existing workflows.

BigChange
BigChange
Knowledge Source
Connect your BigChange job management system.
Job Logic
Job Logic
Knowledge Source
Integrate with your Job Logic workflows.
Google Drive
Google Drive
Knowledge Source
Access your Google Drive documents.
OneDrive
OneDrive
Knowledge Source
Connect your OneDrive cloud storage.
WhatsApp
WhatsApp
Messaging Interface
Access knowledge via WhatsApp messaging.
Outlook
Outlook
Knowledge Source
Integrate with Microsoft Outlook emails.
Gmail
Gmail
Knowledge Source & Messaging
Connect Gmail for emails and messaging.
Microsoft Teams
Microsoft Teams
Knowledge Source
Access Teams conversations and files.
SharePoint
SharePoint
Knowledge Source
Connect your SharePoint document libraries.
Google Calendar
Google Calendar
Knowledge Source
Sync with Google Calendar events.
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Custom Integration
Knowledge Source & Messaging
Build a custom integration for your needs.

Transform your team's knowledge

Join leading companies using Centrus and discover how you can transform your field operations with custom AI in impactful ways that saves time and generates money.

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Common Questions

Frequently Asked Questions

Get answers to common questions about Centrus AI and how it can help your business.

Centrus supports a wide range of file types including PDFs, Word documents (.doc, .docx), text files (.txt) and more. We can also process HTML, Markdown, and rich text formats.
Security is our top priority. We employ industry-leading encryption standards, role-based access controls, and regular security audits. Your data is encrypted both in transit and at rest. We are compliant with major security standards including GDPR.
Yes, Centrus offers seamless integration with popular business tools including Google Drive, Microsoft Teams, WhatsApp and more. We also provide API access for custom integrations with your internal systems.
Our AI achieves high accuracy through a specialised training process on your company's specific content and context. On average, our customers report 95%+ accuracy in information retrieval and responses.
Most customers are up and running within hours. Our streamlined onboarding process and intuitive interface means you can start seeing value from day one.
More questions? Contact support