BigChange Integration
Connect your BigChange job management system to Centrus AI and give your team instant access to job details, customer histories, engineer schedules, and operational data through natural conversation.
How It Works
Contact us to request BigChange integration
Reach out to our team to initiate the BigChange integration setup process.
Provide your BigChange API credentials
We'll guide you through obtaining these credentials from your BigChange account.
We configure the integration and test connectivity
Our team handles the technical setup and ensures everything is working correctly.
Activate read/write access to selected modules
Choose which BigChange modules to connect: jobs, schedules, customers, or resources.
Start asking questions immediately
Your team can now query live BigChange data via WhatsApp or the web app.
Key Features
Common Use Cases
Engineers asking "What jobs do I have today?" via WhatsApp
Field engineers get their daily schedule instantly through WhatsApp without logging into BigChange.
Office staff querying "Show me all open jobs for Client X"
Support teams access complete client job histories and current work without switching between systems.
Supervisors checking "Which engineers are available tomorrow?"
Managers quickly find available resources for urgent jobs or schedule changes.
Pulling previous site visit notes before arriving on-site
Engineers review past job notes, issues, and solutions whilst travelling to appointments.
Checking job status and completion dates
Anyone can ask "What's the status of job #12345?" or "When was ABC Ltd last serviced?" and get instant answers.
Accessing customer-specific SLAs and requirements
Engineers quickly check service level agreements, special instructions, and site access details before arriving.
Ready to connect BigChange?
Transform how your team accesses job data with AI-powered conversations.
Book a demo