pricing

The extra teammate that costs less and does more

Every engineer, office user and director gets a seat on Centrus. Built for UK field service, with UK onboarding and no lock-in.

Plans

Annual saves 20%

Every plan includes Train, Chat and Agent Builder on the job system, finance and files you already run.

Showing prices billed monthly

Small Team

The full platform for a smaller team, in the vans and the office.

£299.99per month

Billed monthly

  • Up to 5 users
  • 1,000 message credits a month
  • 1 GB of storage in Train
  • Train, Chat and Agent Builder
  • 10,000 automation credits and 150 browser minutes a month
  • Every integration on our list
  • UK-based onboarding and support
Book a demo

Large Team

More seats, credits and storage for a bigger team.

£499.99per month

Billed monthly

  • Up to 20 users
  • 5,000 message credits a month
  • 10 GB of storage in Train
  • Train, Chat and Agent Builder
  • 20,000 automation credits and 300 browser minutes a month
  • Every integration on our list
  • UK-based onboarding and support
  • Priority support, acknowledged within 24 hours
Book a demo

Enterprise

Custom allowances and terms for larger groups.

Custom

Scoped in the demo

  • Custom users, storage and credits
  • Train, Chat and Agent Builder
  • Volume rates on add-ons
  • Dedicated account manager
  • Priority support, acknowledged within 24 hours
  • Custom onboarding
  • Named commercial terms
Book a demo

Most answers use 1 or 2 message credits, set by the AI model, and a reply on WhatsApp adds 1.
See how credits work

add-ons

Add what the operation needs

Billed monthly on top of Small Team or Large Team. Enterprise has its own volume rates.

White label

Your logo, colours and subdomain, and your company's own WhatsApp number.

£49.99per month

Extra users

One more seat, for an engineer, an office user or a director.

£10per user / month

Extra storage

More room in Train for documents, drawings and photos.

£5per GB / month

Extra message credits

1,000 more credits for Chat on the web, WhatsApp and Teams.

£10per 1,000 / month

Extra automation credits

5,000 more credits for Agent Builder runs.

£50per 5,000 / month

Extra browser minutes

300 more minutes for agents working in client portals.

£20per 300 minutes / month

Website assistant

An assistant on your public website, with 1,000 website message credits a month.

£49.99per month

Meeting Agent

Joins Google Meet and Microsoft Teams calls and files the notes. Adds 1,000 minutes and a second bot.

£19.99per month

questions

What to know before you book

Centrus costs £299.99 a month for Small Team, up to 5 users, or £499.99 a month for Large Team, up to 20 users. Paid annually, they are £239.99 or £399.99 a month, 20% less. Both include Train, Chat, Agent Builder and every integration on our list. Monthly plans have no minimum term, and Enterprise is scoped in the demo.

Small Team is 5 users, 1,000 message credits a month, 1 GB in Train, 10,000 automation credits and 150 browser minutes a month. Large Team is 20 users, 5,000 message credits, 10 GB, 20,000 automation credits and 300 browser minutes a month, with priority support. Both include Train, Chat, Agent Builder and every integration on our list. Every engineer, office user and director takes a seat.

A message credit is a unit of an answer, not a message. Most answers use 1 or 2 credits, set by the AI model, and a reply on WhatsApp adds 1. Building a file in the reply adds 2. Credits are shared across the organisation, and the credits guide shows what each answer costs.See how credits work

Message credits reset on the 1st of each month, and automation credits and browser minutes reset each month on your billing date. Unused credits do not roll over. If you hit a cap, add a block from billing in the app or wait for the reset. A run that has already started is allowed to finish.

Yes. Annual billing is 20% less than month to month, paid as one amount for the year in advance: £2,879.88 for Small Team or £4,799.88 for Large Team. You get the same plan and the same monthly allowances either way. Add-ons are still billed monthly.

No. Plans run month to month unless you choose annual, which is paid for the year in advance. You can cancel from billing in the app, and nothing more is charged after the plan ends. There is no free trial: you see it working on a setup like yours in the demo.

On Large Team and Enterprise, every support request is acknowledged within 24 hours, with an estimated time frame for the fix. We aim to fix it the same day where we can. Some technical requests take longer to resolve, and you will know where yours stands from that first reply.

Yes. Extra users, storage, message credits, automation credits and browser minutes are monthly add-ons on Small Team or Large Team, and so are white label, the website assistant and the Meeting Agent. An admin changes them from billing in the app, or we set them up with you in onboarding.See the add-ons guide

The website assistant answers visitors on your public website, with 1,000 website message credits a month, and further blocks are £9.99 per 1,000. Every organisation already has the Meeting Agent with 100 free minutes a month and 1 bot. The £19.99 add-on adds 1,000 minutes and a second bot.

Your logo and colours in the app, a subdomain such as yourco.app.centrus.ai, and your company's own WhatsApp number with its profile picture. It is £49.99 a month on Small Team or Large Team, and it is not part of the standard plans.

Larger groups that need a dedicated account manager, custom user and credit allowances, volume rates on add-ons and named commercial terms. We scope it with you in the demo rather than publishing one figure, because the allowances are set around your operation.

No. Centrus sits on the job system you already run. It reads the live record, writes back when you let it, and starts an agent when a job updates. Every plan includes the integrations on our list, so the price does not change with the system you use.See every integration

Yes. Data is encrypted in transit and at rest, and tags and roles decide who sees what. Centrus follows UK GDPR. Your data is not used to train AI models, and training is switched off on our AI provider account. A data processing agreement is available on request.How we protect your data

Your team can be asking questions on day one. Most customers are integrated with their job system and running their first agents within the first month, with UK-based onboarding throughout.
Centrus AI

in the 30 minutes

  1. 01We start with how your operation actually runs, on the desk and in the field.
  2. 02We walk the product on a setup that matches yours.
  3. 03We pick out the admin that should run itself first.

Book 30 minutes. Leave with a plan.

30 minutes / UK team / No lock-inOr see the product